Laserfiche Workflow Suite
Intelligent Workflow for Knowledge Workers
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The Problems with Paper Traffic
Your staff search for information, act on it, move it and archive
it every day. The manual processes of searching, faxing, photocopying
and distributing documents are costly and time-consuming. The inefficiencies
divert your staff from the crucial business of making productive
use of information.
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Make Decisions, Not Copies
A successful workflow solution eliminates the need to move documents
physically from place to place. No more time spent figuring out
who has the document. No more lost documents. No more making copy
after copy of a document. Documents automatically route to appropriate
persons, who remain productive at their desk. Workflow reminds staff
of required tasks and notifies supervisors of action and inaction.
The Workflow Suite creates an environment where your staff perform
as responsible professionals whose time is better spent making decisions
than making copies.
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The Laserfiche Workflow Suite
A knowledge worker's desk is a work hub from which the professional
retrieves, uses and disseminates information. The Laserfiche Workflow
Suite is designed with this concept firmly in mind.
The Laserfiche Workflow Suite increases productivity by automating
document-centered work processes. An intuitive graphical interface
provides easy work process modeling and streamlining. Routing and
notification services guarantee smooth workflow despite user absence.
The Workflow Suite provides the efficiency and security of rules-based
routing and monitoring while also supporting ad hoc participation
in the workflow environment.
- Laserfiche Workflow Suite Highlights
Eliminate the paper shuffle with efficient routing services.
Easily model work processes with an intuitive user interface
.
Improve productivity and accountability with automatic
notifications.
Achieve rules-based effectiveness that is flexible enough
to allow professionals to use their judgment.
Dynamic folder creation generates folder structures based
on index field information.
Workload balancing distributes documents evenly among team
members.
The Workflow Suite is part of a proven family of document
management solutions.
- Identify and Relieve Work Bottlenecks
The intuitive graphical interface allows administrators to make
a visual model of work processes throughout your office. This model
makes it easy to find redundancies and wasteful document routing
procedures. Your system administrator can then design rules-based
routing systems that streamline document-handling procedures without
placing undue restrictions on the way your staff work.
The Laserfiche Workflow Suite's routing services copy and move
documents via your computer network. Based on administrator-defined
rules, the Workflow Suite puts documents in the hands of decision
makers when they need them, while also allowing ad hoc decision
making. Your staff spend less time searching for information and
more time acting on it.
- Maintain Constant Productivity
Busy system administrators and records managers, whose staff are
sometimes spread among several buildings, need an effective way
to ensure that work proceeds on time and according to procedure.
The Laserfiche Workflow Suite provides automatic e-mail notifications
when specified events, such as placement of a document in a folder
or a change in an index field, occur or do not occur in your Laserfiche
database. This keeps supervisors in the know and keeps work moving,
regardless of absent or geographically dispersed staff. Automatic
notifications offer assistance for supervisors to monitor efficiency
and speed projects toward completion.
Your system administrator uses the Work Distribution Manager to
model your office's work procedures and establish routing rules
to guide documents throughout your office. The Work Distribution
Agent then follows those rules to move documents to another person's
folder or copy documents that need to be reviewed in multiple locations.
When the Work Distribution Agent detects an event specified by the
Work Distribution Managera supervisor changes an index field
to Approved, for examplethe Agent performs the required moving
or copying.
This setup, while effectively moving documents to the right person,
does not prohibit workflow-on-the-fly. For instance, if an authorized
person needs to search for a document and drag it into someone else's
folder, the Workflow Suite will accommodate that practical necessity.
The notification service automatically e-mails appropriate staff
when designated events take place. A supervisor can be notified,
for instance, when a staff member opens a certain document. An acknowledgment
timer also allows the supervisor to be notified if the document
remains unopened for a specified period of time.
Contact us for details on how Laserfiche
can help your organization do more with fewer resources.
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